b'From: Rosner Elena From: Maria A. Cortazar Date: May 9, 2020 Sent: Tuesday, May 5, 2020To: Helen Shaham To: Josh Cabrera Josh@thepalaceus.comSubject: In gratitude Subject: Maria CortazarDear Helen, THANK YOU & GOD BLESS YOU ALL. \x1fese words I share with you on behalf of the entire family and with all I cannot \x1d nd words to adequately express my gratitude to the splendid group of dedicated people who dedicate many long hours at personal risk to safeguard the well being of the Palace residents. my heart and soul but they are such an understatement of our (especially mine) gratitude for everything. I am lucky to be here; as an added bonus, the food is often of the quality one \x1d nds in the \x1d nestNot to sound like a broken record but from the \x1d rst time restaurants. we visited \x1fe Palace everyone, sales coordinator, social Our loneliness is alleviated by the knowledge that so many kind folks care and are attentive to committee, cleaning people, concierges, kitchen sta\x1c , our needs. maintenance, valets, front desk, waiters, waitresses, dining room managers, CNAs, property managers and resident My deepest thanks, coordinators, have been and are phenomenal.Everyone has always been very welcoming and attentive to all our needs Elena Rosner and requests. I wished my memory served me better to call out names everyone who regularly made life so wonderful Palace at Coral Gables for Tia and easy for us. Joshua and Anthony you guys have always been so responsive and helpful. Vanessa and Oscar in the dinning room so friendly and always making sure everyone was satis\x1d ed. Akeem very attentive, understanding and compassionate.Ashlea the whole package, as close to perfection as one can get, a great love in my life, no words can express my gratitude for all she has done.\x1fe Palace Coral Gables should be the model of what all facilities for seniors should strive to be and I not talking about the look.You have assembled there the real Dream Team.Forever grateful,David Seiglie'