Ask Helen

With decades of experience and heart, Helen Shaham has seen it all. As co-founder of The Palace Group, she’s spent over 45 years building communities and meaningful connections. Ask Helen is your chance to tap into her wisdom—whether you're navigating aging, exploring senior living, or curious about life at The Palace. Her guidance is always warm, practical, and rooted in genuine care.

Have a question for Helen? She’d love to hear from you.

Questions from our community

From Guilt to Gratitude: Embracing the Move to Assisted Living

Longevity’s Secret Ingredients: Community & Close Relationships

Medicare vs. HMOs

Two new drugs which treat Alzheimer’s - The latest information

When is the right time to move to The Palace

What makes The Palace different from the other Communities

Caring for a spouse with memory impairment

Moving to a Senior Living Community during Coronavirus Pandemic

Hispanic Seniors Prefer Living On Their Own

Location is Not the Most Important Factor in Selection of a Senior Living Community

Mom Fears Moving

Enhancing Loved One's Lives, From the Inside-Out

Educated Decisions, Smart Choices and an Ideal Living Environmeny

Loved one taking on role of caregiver

Is a home-health aide always the best solution?

"Inheritance Party" can clean out a full house

The "Selfish Kids' Strategy" Can Convince Parents To Move

Computers Open A New World To Seniors

Wealth of Activities Means Never Having to Be Alone

Loneliness During The Holidays Isn't An Option At A Retirement Community

Adjustment - And How To Get There

Value Placed On Families Of Residents And Employees

Independent Living Community Means Exactly That...Independence

The Right Time To Consider Help, The Right Time To Let Go

What if you just can't afford being elderly in this day and age?

Yes, a retirement community is ALWAYS the best option!

Feeling independent is very important to older adults

Quality Employees Are The Key To A Good Retirement Community

Why do some senior living communities require huge up-front payments

Hurricane season is a good time to shop for retirement communities

Loneliness Is A Terrible Burden

"Separate Bedrooms" instead of "Separate Lives"

"Dying is Part of Living," say the elderly

A Great Dining Experience Makes A Big Difference

Best Advice Often Comes From Residents

Grandparents And Grandchildren Need One Another

Employee Training Key to Resident Satisfaction

Philosophy And Reputation Affect Quality Of Care

Senior Housing Glossary: Understanding the Jargon and Alphabet Soup

Talk to an Expert

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Thank you for reaching out to The Palace. Your message has been received, and a member of our team will be in touch shortly with the information or assistance you requested.

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Need advice?

Ask Helen!

View all questions

What’s the impact of new Alzheimer’s drugs?

When’s the right time to move Mom?

Is guilt normal when moving a parent to assisted living

What’s Open Medicare, HMO, and PPO?